CCI, A Different kind of service for the business community
CCI offers total work
life solutions for any size business. Specializing in Drug-Free Workplace and Employee Assistance Programs, CCI creates programs which affect
the bottom line…lower workers compensation rates, fewer accidents,
lower employer turnover, lower medical claims, higher morale.
Your company's success depends on the performance of your people. We at CCI believe that, especially in
times of rapid change, the competitive advantage comes from a healthy and
productive workplace. It is our job to address and help the day-to-day
problems people face which interfere with their workplace performance. We
also work proactively to reduce substance abuse in the workplace, which helps
to decrease the possibility of on the job accidents or injuries.
EAP’s offer a range of valuable services to client companies, yet many
companies can’t afford or simply can’t utilize some of the
structured benefits. Companies that struggle to finance the cost of offering
health insurance may not be able to afford the cost of a full service EAP in
addition to the existing health insurance premiums. Companies with multiple
shifts and locations often find it difficult to justify the cost of shutting
down a plant or closing all their branches to attend a training seminar. But
even more importantly, CCI had
recognized that for some people, there were disadvantages with the
traditional model. Some issues and concerns can be addressed in three visits,
but the vast majority of issues that people seek counseling for, require much
more than three visits. Those employees were often frustrated by the
transitions. They made their first contact with one counselor by phone; they
were then referred into the EAP system to see an EAP counselor. They spent
three to five sessions talking about their situation and their visits were
up. At that point, they were forced to begin again with another counselor. CCI recognized the need for a
continuity of care and structured the Helpline to assess the problems of
the caller, and refer them directly into whatever counseling or resources were
most likely to provide assistance and continuity of care.
In short, CCI recognized the need to provide programs that each company
can design based on their specific needs and the needs of their employees.
From that idea, came the concept that personal attention and customization
would become key principles at CCI.
We customize our programs to the needs of our companies and we customize our
services to the needs of the employee. When the Chamber of Commerce
approached CCI because EAP’s
weren’t interested in working with small employers, CCI created their first telephonic Helpline.
When employers expressed the difficulties they had meeting Drug-Free
Workplace training requirements, we modified our training materials and
created written modules and newsletters. When employees ask for a counselor
who meets certain criteria (perhaps a certain religious affiliation, a
certain gender or a certain ethnic background), our counselors work hard to
meet those requests.
The goal of the CCI Employee Assistance Program is to
help clients and their employees make the most appropriate connection to the
right kind of service. We accomplish that by working with each company and
each caller on an individual basis and utilizing a wide range of resources. CCI provides our customized Employee
Assistance Services to public and private sector employers and union trusts.
Within some organizations, a
customized program adds to the cost. Not at CCI. All of CCI’s
EAP programs are based on the same core Helpline service, which provides
the same quality of program as traditional models. Companies then choose
which features and benefits are needed and cost effective.
Contact us to find out how CCI can help your company......